
Website Amazon
Job Description:
As a Retail Associate, you will be the face of Amazon and contribute to a vibrant store culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You will be an integral part of creating a culture in store where yourself and your fellow colleagues are excited to come to work and delivery exemplary customer service. You adhere to and maintain regular and punctual attendance, safety and quality standards and follow standard processes while identifying opportunities for improvement. You are flexible while working in an ambiguous environment with strong attention to detail, possess the ability to quickly prioritize tasks, multi-task, and a commitment to delighting our customers.
Job Responsibilities:
- Work in the food preparation area to prep, package, and label food products of varying temperatures
- Work with store leaders to maintain the physical safety and high quality standards of the store, including cleaning of all surfaces and ensuring any safety concerns are effectively communicated
- Aid in inventory management in store, including managing deliveries, stocking and replenishing products, and using inventory management systems
- Take ownership and pride in the appearance and standards within the store, keeping the store as clean and beautiful as it was on Day 1 including stock rotation and resetting shelves
- Act as the point of contact for customers on the shop floor, delivering excellent customer service and always acting with a customer-first mindset when answering customer questions
- Identify and communicate barriers to completing assigned tasks, constantly looking at ways we can improve our processes for a better customer experience
- Take a proactive approach to problem solving within store
- Perform additional duties as assigned both individually and as a team, potentially working in environments with varying temperatures
- Maintain and continuously improve knowledge of products, processes, and offers in store in order to give customers accurate and helpful information
Job Requirements:
- Work flexible hours including nights, weekends and holidays
- Demonstrated positive work attitude and leadership skills
- Work in a physical environment, which may include activities like lifting (up to 15.5 kg), standing and reaching above your head during your shift
Qualification & Experience:
- Customer-facing experience
- Bachelor’s degree
- General Certificate of Secondary Education (GCSE) or equivalent diploma
Job Details:
Company: Amazon
Vacancy Type: Full Time
Job Location: London, England, UK
Application Deadline: N/A
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