Sunday , September 24 2023

AMC Hiring – Supervisor

Website AMC Theatres

Job Description:

Assist management in the coordination of operations to achieve AMC’s goals. Model and communicate expectations to all associates in a professional and safe work environment.

Job Responsibilities:

  • Accurately complete appropriate cash handling forms; maintain and balance cash handling fund.
  • Oversee opening and closing procedures outside of operating hours (minus vault management).
  • Reinforce “Wardrobe 101” policy with theatre crew.
  • Lead teams and consistently achieve results through resources.
  • Assign registers / distribute banks (box, concession, guest service, and arcade).
  • Maintain regular personal attendance for all scheduled shifts to ensure timely performance of duties.
  • Perform daily opening, closing, operational, and administrative duties.
  • May begin opening procedures and/or finalize closing procedures.
  • Perform daily operational and administrative duties as assigned.
  • Pull and count cash, cash equivalents, and coupons from individual drawers and enter results into computer system.
  • Assist in the preparation of the theatre crew schedule with final weekly document approval from a manager.
  • Optimize theatre crew placement on a round-by-round basis.
  • Uphold AMC’s Business Practice Standards and ensure compliance with company programs.
  • Open tickets for system support issues and follow-up for resolution.
  • Listen, communicate, and work effectively with guests, associates, and supervisors in a fast-paced environment.
  • Supervise, coach and coordinate theatre crew to execute and comply with Safe and Clean protocols.
  • Resolve guest questions, concerns, and issues.
  • Provide access to vendors for repairs and deliveries outside of operating hours.
  • Supply change, as needed.
  • Maintain and reconcile floor safes.
  • Assist management with floor operations.
  • Distribute and reconcile passes.
  • Coordinate and coach theatre crew to perform the “essential functions” of their positions.
  • Participate in the daily inventory processes.
  • Perform other duties as directed by management.
  • Prepare deposits and banks.
  • Observe theatre crew performance and provide feedback to management for discipline and performance evaluations.
  • Research guest issues related to AMC Stubs and credit card refund authorizations.

Job Requirements:

  • Strong communication skills.
  • Proficiency in MS Suite.
  • Demonstrated ability to listen, communicate, and work effectively with guests, associates, and supervisors in a fast paced environment.
  • Demonstrated ability to lead teams and consistently achieve results through resources.
  • Age 18 or older other location-specific age requirements may apply.
  • Working knowledge of all theatre crew functions.
  • Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into dumpster or trash compactor)
  • Standing, walking, lifting, twisting, and bending on a frequent basis.

Qualification & Experience:

  • One-year experience in guest-focused business (retail, restaurant, hospitality, etc.).
  • Six months of supervisory or commensurate leadership experience.

Job Details:

Company: AMC Theatres

Vacancy Type: Part Time

Job Location: Plainville, CT, US

Application Deadline: N/A

Apply Here