
Website American Airlines
Job Description:
American Airlines is seeking Full Time Customer Service Coordinator at the Jacksonville International Airport. The Customer Service Coordinator interacts with customers in a courteous, efficient, friendly and professional manner.
Job Responsibilities:
- Responds and assists during security and emergency situations
- May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers
- Protects company property and revenue
- Meets and dispatches aircraft within established times
- Responsible for the overall performance within work area and may be required to lead and direct the work of other employees
- Follows internal/external policies and procedures
- Uses organizational skills to perform multiple tasks within a limited time period
- Interprets government rules and requirements for domestic and international travel or cargo shipments
- Provides assistance with passenger check-in and cargo acceptance
- May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions
- Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks
- Provides for safe travel
- Provides assistance to distressed passengers and customers
- Promotes and sells air travel to the traveling public or freight forwarders
- Is self-motivated and requires minimal supervision
Job Requirements:
- Applicable valid driver’s license as required by local authorities
- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
- Bilingual language skills required in some locations
- Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
- Ability to work irregular and/or extended hours, including weekends and holidays
- Must report to work on a regular and timely basis
- Read, write, fluently speak and understand the English language
Qualification & Experience:
- High school diploma or GED
Job Details:
Company: American Airlines
Vacancy Type: Full Time
Job Location: Jacksonville, FL, US
Application Deadline: N/A
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