
Website Cerner
Job Description:
As a Cash Collection II here at Cerner, you will facilitate timely payment of client account balances through direct communication with clients. You will also identify and lead process improvement initiatives that improve the customer experience, enhance work flow, and/or improve the work environment, engage client and internal sales partners for accurate cash projections and forecasts while providing exceptional customer service and communicate with external clients (CFO, CIO, Controller, IT Management) and internal stakeholders via email and phone as necessary to resolve problems and expedite payment. Furthermore, you will prepare weekly, bi-weekly and monthly reports for client engagement and payment, verify validity of complex client account discrepancies and resolve through approved reconciliation process and communicate findings with client and proactively review and resolve client finance questions / issues and escalate to leadership as appropriate. Lastly, you will handle multiple large or complex client portfolios and adhere to specific client guidelines relating to settlement of an account and establish best practices for documentation of collection efforts.
Job Responsibilities:
- Perform other responsibilities as assigned
- Willing to work additional or irregular hours as needed and allowed by local regulations
- Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
Job Requirements:
- At least 3 years of additional work experience directly related to the duties of the job and/or completed higher education
- Associates Degree or higher in Finance, Accounting or Business Administration
- At least 4 years of total combined related work experience and completed higher education includingYes
- At least 1 year of finance and/or accounting work experience
Job Details:
Company: Cerner
Vacancy Type: Full Time
Job Location: Kansas City, KS, US
Application Deadline: N/A
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