Sunday , December 10 2023

Citi Careers – Fraud Lead Analyst

Website Citi

Job Description:

The role reports solely to the Regional Commercial Cards Fraud Head for LATAM. Additionally, there is a close working relationship with the Commercial Cards Regional and Global Fraud Risk Management core group.

Job Responsibilities:

  • Support the Regional Process Owner, from end-to-end accountability in LATAM for Fraud Management, Disputes and Authorization performance across LATAM Commercial Cards.
  • Ability to design and analyze key metrics to provide insight to the Regional Commercial Cards Fraud Head on policy compliance and aggregated risk measurements
  • Execute daily ad hoc tasks or lead small projects as needed; inclusive of pre-defined actions for handling BAU and client escalations
  • Closely work with Regional Commercial Cards Fraud Head and be an active member of Global Commercial Cards Fraud Risk Management group in order to represent the LATAM region
  • Provide essential and necessary support to ensure the regional fraud performance is maintained according to the quantitative and qualitative Fraud Risk Appetite Framework

Job Requirements:

  • Superior verbal, written and numeracy skills.
  • Proficient at MS Office, particularly the manipulation of documents in MS Excel and MS Access.
  • The ability to speak and write fluently in Spanish is desirable
  • Ability to create strategy, and convert into the successful execution of activities to support it.
  • Analytical and methodical.

Qualification & Experience:

  • Proven sustained success in Cards and/or Fraud Management disciplines
  • Prior experience and knowledge of Cards is essential
  • Cards Fraud Management expertise is essential.
  • Experience of Commercial Cards Operations is preferable
  • Understanding of end to end authorization framework.

Job Details:

Company:  Citi

Vacancy Type:  Full Time

Job Location: Tampa,  FL,  US

Application Deadline: N/A

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