Citi Employment – Operations Manager

Website Citi

Job Description:

The Cash & Trade Proc Mgr. is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team.

Job Responsibilities:

  • Motivate/encourage staff to perform against standards
  • Provide coaching and mentoring on the spot for their OC’s/perms
  • Engage with staff for goals creation, mid-year performance discussions, year-end performance discussions, and any PIP or corrective action conversations.
  • Perform 1:1 meetings with your teams at min monthly
  • Perform 1:1 meetings with Temps for the first 60 days at min weekly

Job Requirements:

  • Able to work weekends and holidays
  • Ability to quickly grasp operational processes and understand training
  • Ability to provide leadership in a fast-paced, changing environment
  • Strong ‘influence management’ skills
  • Strong and effective written and verbal communication skills across diverse audience and levels

Qualification & Experience:

  • Minimum 2 years supervisory experience required, in lockbox operations environment preferred
  • BS/BA or equivalent work experience required
  • High School diploma or GED required

Job Details:

Company:  Citi

Vacancy Type:  Full Time

Job Location: Irving, TX, US

Application Deadline: N/A

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