Sunday , December 10 2023

Citi Group Careers – Support Tech Analyst

Website Citi

Job Description:

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems.

Job Responsibilities:

  • The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations.
  • Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
  • Act as a liaison between users/traders, interfacing internal technology groups and vendors
  • Participates in disaster recovery testing
  • Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.

Job Requirements:

  • Knowledge of issue tracking and reporting using tools
  • Ability to communicate appropriately to relevant stakeholder
  • Good all-round team member
  • Effectively share information with other support team members and with other technology teams
  • Ability to plan and organize workload

Qualification & Experience:

  • 2-5 years experience
  • Bachelor’s/University degree or equivalent experience
  • Treasury folder requirement: US Citizen or Green Card Holder and pass clearance

Job Details:

Company:  Citi

Vacancy Type:  Full Time

Job Location: New Castle, DE , US

Application Deadline: N/A

Apply Here