- The Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed.
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
- Increase the Recovery of the past due portfolio of the different collection portfolios
- Comply with the goals and parameters of the established operational process
- Provide the telephone collection service to the client
- Ensure compliance with quality objectives and compliance with institutional policies
- client needs or organizational issues while remaining focused, frustration tolerance
- work under pressure Decision making Problem solving Negotiation
Qualification & Experience:
- 1 year experience
- High School diploma or equivalent
Vacancy Type: Full Time
Job Location: Jacksonville, FL, US
Application Deadline: N/A