Citibank Job Openings – Collections Specialist

Job Description:

The Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed.

Job Responsibilities:

• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Increase the Recovery of the past due portfolio of the different collection portfolios
• Comply with the goals and parameters of the established operational process
• Provide the telephone collection service to the client
• Ensure compliance with quality objectives and compliance with institutional policies

Job Requirements:

• client needs or organizational issues while remaining focused, frustration tolerance
• work under pressure Decision making Problem solving Negotiation

Qualification & Experience:

• 1 year experience
• High School diploma or equivalent

Job Details:

Company:  Citi

Vacancy Type:  Full Time

Job Location: Jacksonville, FL, US

Application Deadline: N/A

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