Citibank Job Vacancy – Operations Specialist

Website Citi

Job Description:

The Infrastructure Technology Lead Analyst is an intermediate level role responsible for assisting with SCOM administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team.

Job Responsibilities:

  • Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services
  • Provide technical/strategic direction to team members
  • Provide Root Cause Analysis (RCA) post restoration of service
  • Review requirement documents, define hardware requirements and update processes and procedures as necessary
  • Design testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasks

Job Requirements:

  • Ability to work with virtual / in-person teams, and work under pressure / to a deadline
  • Experience in a Financial Services or large complex and/or global environment preferred
  • Effective written and verbal communication skills
  • Effective analytic/diagnostic skills
  • Ability to communicate technical concepts to non-technical audience

Qualification & Experience:

  • Bachelor’s/University degree, Master’s degree preferred
  • 6+ years of experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement

Job Details:

Company:  Citi

Vacancy Type:  Full Time

Job Location:  Irving, TX, US

Application Deadline: N/A

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