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Website Citi
Job Description:
The Cash Management Specialist is a Client-facing role responsible for all new Citi Commercial Bank (CCB) Client onboarding, focused on complex product onboarding including the full suite of Cash products.
Job Responsibilities:
- Guide Clients through the digital onboarding experience
- Provide superlative Client Experience throughout the Product Implementation process
- Act as a single point of contact for the Client throughout the onboarding process
- Responsible for implementation of full suite of CCB cash products, handling or assisting where necessary with complex implementations for both new and existing Clients
- Assist Clients with technical specifications and expertise for new or maintenance implementations including one-on-one support
Job Requirements:
- Strong analytical skills, detail oriented, able to work independently, and with the team
- Excellent communications skills, both verbal and written
- Strong organizational skills
- Strong product and technical skills with capability to understand and read different file formats and specifications
- Client service orientation
Qualification & Experience:
- 6-10 years’ experience working in similar client service and implementation management role in the Financial Services Industry
- Bachelor’s Degree or above preferred
- 6+ years demonstrated experience in project management
Job Details:
Company: Citi
Vacancy Type: Full Time
Job Location: Irving, TX , US
Application Deadline: N/A
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