Citibank Job Vacancy – Fraud Digital Communications

Job Description:

The Fraud Digital Communications Analytics Lead will be responsible for all data analysis and reporting related to fraud digital communications self-servicing within the US.

Job Responsibilities:

• Produce core MIS packages as well as control monitoring for self-servicing channels
• Leverage data driven analytics to make appropriate recommendations for change and optimization
• Ensure compliance with TCPA regulations around automated contact processes
• Partnering with application leads to define and monitor success metrics in order to monitor performance of implemented changes.
• Develop, maintain, and monitor all control MIS for platform alarms and process health as well as compliance monitoring for audits.

Job Requirements:

• SAS/SQL experience or other analytical software experience
• Credit Card and/or Retail Banking experience preferred; Risk/Fraud Management Experience
• SharePoint administration a plus

Qualification & Experience:

• 5+ years analysis experience or related field and exposure to Financial Services industry
• Bachelor’s/University degree, Master’s degree preferred

Job Details:

Company:  Citi

Vacancy Type:  Full Time

Job Location: Wilmington, DE, US

Application Deadline: N/A

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