City of Houston Jobs – senior telecommunications specialist

Job Description:

This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting temperature and air conditions.

Job Responsibilities:

• Trains, schedules, and leads assigned Telecommunications Specialists. Assists with unusual or difficult situations.
• This role will be responsible for providing, supporting, and managing all mobile communications for Houston Public Works Department which includes wireless devices.
• Interviews users to identify and integrate their diverse needs and resolve system requirements and problems.
• Performs in a lead capacity to provide support services for Telecommunication systems and networks for the department.
• Provides onsite or remote access diagnoses and resolution to wireless hardware and software problems by responding to service desk requests.
• Perform in a lead capacity to provide support services for telecommunication systems and networks for Houston Public Works.

Job Requirements:

• One year of experience in telecommunications, including needs evaluation, solution recommendation and installation coordination is required.
• Four years of telecommunications experience may be substituted for the education requirement.
• Skill in both verbal and written communication.
• Skill in Mobile Device Management application.
• Skill in the use and operation of test equipment and diagnostic software.
• Skill in the use of personal computers and software.

Qualification & Experience:

• A Bachelor’s degree in Computer Science, Business Administration or a related field is required.

Job Details:

Company:  City of Houston

Vacancy Type:  Full Time

Job Location: Houston, TX, US

Application Deadline: N/A

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