Comcast Careers – Retail Sales Professional

Job Description:

Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

Job Responsibilities:

• Completes training requirements and actively engage in team huddles and learning.
• Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
• Complies with all company and retail operational policies and procedures.
• Achieves sales and customer experience goals and objectives.
• Knows and understands sales compensation plan and its key elements.
• Performs operational and administrative tasks.
• Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
• Other duties and responsibilities as assigned.
• Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
• Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
• Partners with customer care to resolve customer issues, as appropriate.

Job Requirements:

• Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
• Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed.
• Regular, consistent and punctual attendance.
• May be asked to work in alternate stores outside of home base store.

Qualification & Experience:

• Relevant Work Experience: 2-5 Years
• High School Diploma / GED

Job Details:

Company: Comcast

Vacancy Type: Full Time

Job Location: Humble, TX, US

Application Deadline: N/A

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