DHS Careers – SUPERVISORY IMMIGRATION ASSISTANT

Job Description:

This position is located in FIELD OPERATIONS DIRECTORATE, OFFICE OF FIELD OPERATIONS, DISTRICT 11, BOSTON MA FIELD OFFICE.

As a SUPERVISORY IMMIGRATION SERVICES ASSISTANT, you will provide technical and administrative support to subordinate staff to ensure compliance with USCIS procedures, policies and regulations.

Job Responsibilities:

• Ensure staff acceptance and compliance with USCIS procedures, policies, and regulations. Prepare and issue written instructions and procedures on established policies, special programs, an complex and non-routine assignments.
• Supervise a staff of Immigration Services Assistants responsible for supporting the adjudication of benefits, maintaining customer support, processing documents, performing analysis on files, reports, and information systems and databases.
• Make decisions on work problems and issues presented by the staff as well as set priorities and assign work to subordinates.
• Plan and prioritize work; assign, monitor, and take action as appropriate, relating to the capability, qualifications and progress of the individuals. Monitor work in progress; track statistical data; and prepare statistical and narrative reports.

Job Requirements:

• You must pass a drug screening
• Males born after 12/31/1959 must be registered with the Selective Service
• Successfully pass a Background Investigation including financial disclosure
• Political appointees may require OPM approval before on-boarding
• You must submit resume and supporting documentation
• You must be a U.S. Citizen or U.S. National to apply for this position

Qualification & Experience:

To qualify for the GS-09 you must possess one year of specialized experience equivalent to the second lower level, GS-07 in Federal service, or comparable experience not gained through Federal service that is typically in or related to the work of the position to be filled and is equivalent to the GS-08 level. (One year of specialized experience at the second lower level is creditable for in service applicants only; for outside applications, one year of specialized at the next lower grade level of GS-08 is required). You must have the relevant level of experience described above performing the following duties: Assisting with staff inquiries regarding reviews of applications and petitions for immigration benefits. Updating data information in immigration systems for processing time-sensitive applications and petitions. Handling secure files for office processing.

Job Details:

Company: U.S. Department of Homeland Security

Vacancy Type: Full Time

Job Location: Boston, MA, US

Application Deadline: N/A

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