
Website Enterprise
Job Description:
The Maintenance Coordinator position provides automotive technical support and advice to Fleet Management groups, clients, and vendors related to scheduled maintenance and wear items. This position reviews repair orders according to manufacturer requirements and negotiates for proper service intervals, fluids, and pricing, prior to providing approval. The ideal candidate would possess automotive knowledge along with excellent customer service skills.
Job Responsibilities:
- Review proposals to ensure proper services are performed according to manufacturers’ interval-based timing and appropriate pricing for suggested services
- Locate and suggest proper service locations for clients
- Contact clients to provide recommendations, explain proposed repair procedures and gain approval
- Negotiate pricing, assess and apply proper warranty applications while creating and issuing purchase orders according to our operating procedures
- Make recommendations to internal business partners regarding repair recommendations and cost
- Provide timely response to orders submitted by phone and email, in an efficient and friendly manner
Job Requirements:
- Willing to accept $16.97-$20.34 per hour base pay
- Basic proficiency with Microsoft Office products (Word, Excel, and Outlook)
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must have the ability to meet all work from home technical requirements
Qualification & Experience:
- Six months of customer service experience
- Degree in Automotive Technology preferred
- Six months of automotive maintenance or repair experience required, experience in a in a lube shop, tire shop, repair facility or dealership preferred
- ASE (Automotive Service Excellence) certifications preferred
Job Details:
Company: Enterprise
Vacancy Type: Full Time
Job Location: Boise, ID, US
Application Deadline: N/A
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