Monday , December 4 2023

Food Lion Careers – Associate Cashier

Website Food Lion

Job Description:

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

Job Responsibilities:

  • Is courteous and helpful to other associates
  • Make every attempt to maintain accurate cash control
  • Unload customers’ groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
  • Follow correct bagging procedures for the correct use of bags by type
  • Maintain alertness and calls for assistance when needed to service customers per service standards
  • Identify customers needing assistance and offers to take the customer’s order to their car
  • Ensure the MVP savings center KIOSK is filled with paper and properly working
  • Follow procedures in handling cash, checks, coupons, gift cards, partner cards, f
  • ood stamps and WIC vouchers
  • Ensure work station and front end area of the store has a neat and clean presentation
  • Follow procedures for refunds and error correction
  • Check prices quickly and accurately
  • Avoid personal conversations with
  • other associates when customers are present
  • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
  • Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
  • Scan customers’ order and handles the payment transaction, per standard practice
  • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
  • Notify QA of any cleaning issues or maintenance required on front end
  • Report any register malfunction to the Customer Service Manager or MOD
  • Follow procedures and performs overrides
  • Adhere to all company guidelines, policies and standard practices
  • Successfully complete computer based training (CBT) and training aid courses
  • Perform all other duties as assigned
  • Check the bottom of every cart and under all baby seats for items before completing an order
  • Greet each customer and uses his or her name whenever possible
  • Observe and correct all unsafe conditions that could cause associate or customer accidents

Job Requirements:

  • Meet established volume activity standards for the position
  • Perform repetitive hand and arm motions
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
  • Have sufficient visual ability to check ID cards, checks, invoices and other written documents
  • Pull or push up to 75 lbs. on occasion
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
  • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where
  • applicable), scanner, computer, and calculator
  • Ability to use computers and other communication systems required to perform job functions
  • BOTTLES where applicable: Move empty bottles and containers from the front end to the back room
  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
  • Stand 100% of the time, frequently walking short distances

Qualification & Experience:

  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations
  • High school graduate or equivalent preferred
  • Must meet minimum age requirements to perform specific job functions
  • Effective communication and customer service skills
  • Ability to perform the technical requirements of cashier and service center

Job Details:

Company:  Food Lion

Vacancy Type:  Full Time

Job Location: Leland, NC, US

Application Deadline: N/A

Apply Here