Food Lion Hiring For Go Lead

Job Description:

Responsible for Food Lion To Go operations, making decisions which impact store associates and the level of service offered to our customers. Act as a customer service ambassador in all departments to achieve business goals while fostering an environment that produces high levels of customer satisfaction and associate morale.

Job Responsibilities:

• Maintain effective work schedules for Food Lion To Go associates to meet business traffic requirements of on-line orders to minimize customer inconvenience, including assigning activities to associates during idle time
• Support the achievement of budgeted financial and operating results
• Adheres to all company guidelines, policies and standard practices
• Providing leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy
  Maintains security standards
• Manages the Food Lion To Go operations, including hiring, training and developing department associates
• Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports
• Controls store’s expenses through proper ordering, care for supplies and equipment
• Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations Understand and use company tools such as; financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems Understanding and utilize Average Cost Inventory System (ACIS)
• Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained
• Ensure return-to-stock items are handled in a prompt and orderly manner with the most immediate attention given to refrigerated and perishable items
• Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items deemed necessary to manage the Food Lion To Go operations
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Records and reports all associate and customer accidents in accordance with established Food Lion procedures Ensures compliance with local, state and federal regulations
• Observes and corrects all unsafe conditions that could cause associate or customer accidents
• Provides recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales Must be able to meet the physical requirements of the position, with or without reasonable accommodations
• Proactively partner with department managers to ensure fresh orders, particularly those with out of stocks are handled properly

Job Requirements:

• Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners
• Stand 100% of the time with occasional walking short distances
• Have sufficient visual ability to check invoices, dates, and other written documents
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time, including inclement weather
• Perform repetitive hand and arm motions
• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
• Ability to push or pull up 75 pounds on occasion and up to 2000 pounds using a pallet jack or float
• Meet established volume activity standards for the position

Qualification & Experience:

• Ability to lead and manage a team
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation
• Strong understanding of store operations and merchandising techniques preferred
• Ability to use technical information to solve problems
• Excellent interpersonal, organizational, communication and customer service skills
• Must meet minimum age requirements to perform specific job functions
• A high school graduate or equivalent preferred
• Ability and willingness to learn multiple tasks and technical requirements of the job

Job Details:

Company:  Food Lion

Vacancy Type:  Full Time

Job Location:  Greensboro, NC, US

Application Deadline: N/A

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