Food Lion Job Application For – Associate Cashier

Job Description:

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

Job Responsibilities:

• Perform all other duties as assigned
• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
• Follow procedures and performs overrides
• Follow correct bagging procedures for the correct use of bags by type
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Adhere to all company guidelines, policies and standard practices
• Scan customers’ order and handles the payment transaction, per standard practice
• Unload customers’ groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
• Successfully complete computer based training (CBT) and training aid courses
• Report any register malfunction to the Customer Service Manager or MOD
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Avoid personal conversations with other associates when customers are present
• Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
• Follow procedures for refunds and error correction
• Ensure work station and front end area of the store has a neat and clean presentation
• Notify QA of any cleaning issues or maintenance required on front end
• Identify customers needing assistance and offers to take the customer’s order to their car
• Is courteous and helpful to other associates
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Check the bottom of every cart and under all baby seats for items before completing an order
• Check prices quickly and accurately
• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Make every attempt to maintain accurate cash control
• Greet each customer and uses his or her name whenever possible

Job Requirements:

• Ability to use computers and other communication systems required to perform job functions
• BOTTLES where applicable: Move empty bottles and containers from the front end to the back room
• Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners Have sufficient visual ability to check ID cards, checks, invoices and other written documents
• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
• Pull or push up to 75 lbs. on occasion
• Stand 100% of the time, frequently walking short distances
• Meet established volume activity standards for the position
• Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
• Perform repetitive hand and arm motions

Qualification & Experience:

• Ability to perform the technical requirements of cashier and service center
• Effective communication and customer service skills
• High school graduate or equivalent preferred
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations
• Must meet minimum age requirements to perform specific job functions
• Ability and willingness to learn multiple tasks and technical requirements of the job

Job Details:

Company:  Food Lion

Vacancy Type:  Full Time

Job Location: Danville, VA, US

Application Deadline: N/A

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