HEB Careers – Loss Prevention Specialist

Website H-E-B

Job Description:

Keeping expenses and profit loss under control is critical to growing our business. Our Loss Prevention Team works to minimize the loss of profits, systematically reduce shrink, and thwart organized criminal activity. As a Loss Prevention Specialist, you will work in our Stores to help protect our assets by preventing theft and reducing shrink.

Job Responsibilities:

  • Conducts inspections of physical security standards
  • Conducts surveillance, detains, interviews persons apprehended in shoplifting incidents
  • Recovers assets; makes safe apprehensions
  • Educates store Partners and management on Loss Prevention-related matters to improve theft awareness and maintain a safe store environment
  • Detects / resolves external theft by identifying, investigating, resolving theft incidents
  • Writes / documents case reports for theft incidents; writes weekly activity reports
  • Learns advanced interviewing techniques

Job Requirements:

  • Ability to confront individuals in a calm and diplomatic manner
  • Moderate PC skills including MS Suite (Word, Excel, PowerPoint, Access, Outlook) and computer software programs / applications required by the job
  • Good interviewing skills
  • Ability to manage multiple priorities and shift focus between tasks; attention to detail
  • Ability to work in a team environment
  • Excellent written / verbal communication skills; bilingual language skills a plus
  • Ability to work with highly confidential information
  • General knowledge of video systems

Qualification & Experience:

  • Experience in / working knowledge of investigative techniques
  • High school diploma or equivalent
  • 1 – 2 years of experience in investigative auditing and / or retail Loss Prevention

Job Details:

Company: H-E-B

Vacancy Type: Full Time

Job Location: Woodway, TX, US

Application Deadline: N/A

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