
Website JD Sports
Job Description:
Managing the store team, you will focus on driving sales and maximising store profitability while providing industry-leading service on the high street. You will continue to exceed your stores KPIs and maintain the company standards while following company guidelines. Most importantly you will represent the business in the most professional manner.
Job Responsibilities:
- Making sure that all new product and the advertised product is all visible and in the correct locations.
- Confident use of the store’s dashboard to analyse Footfall, Average Transaction Value, and conversion, applying this to the store environment.
- Maintain customer retention by providing first class service.
- Deal with inquiries and complaints and resolving the issue/request.
- Keep track of internal progression, ensuring all personnel completes the relevant E-Assessments.
- Analyse Oracle reports to assist you in making key sales decisions.
- Management development should be prioritised by the use of the in-house Trainee Management Academy.
- Manage in-store devices in order to capitalise on a wider range of products.
- Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
- Hold regular training meetings within the store, making sure the team around you are able to maintain the high standards required.
- Drive consistency within your internal teams to achieve the highest service levels.
- Develop existing team members and encourage progression within the company.
- Following a weekly brief, ensure that this is applied to your store and maintain high visual standards.
- Have a strong understanding of the Customer Service measuring programme, Customer Satisfaction
- Ensure that targets are achieved and, where possible, exceeded.
- Ensure mannequins, displays, and windows are updated in accordance with Visual Merchandising guidelines.
Job Requirements:
- Strong verbal and written communication skills.
- IT skills- Microsoft Outlook, Word and Excel.
- Excellent Time Management skills.
Qualification & Experience:
- Retail Management experience.
Job Details:
Company: JD Sports
Vacancy Type: Full Time
Job Location: Rhyl, Wales, UK
Application Deadline: N/A
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