
Website Bank of America
Job Description:
This is for a Sr. Release Train Engineer position in Bank of Americas Erica, Chat and Voice Technology team. The Team builds next generation AI and Search platforms to enable virtual financial assistant and search capabilities across multiple channels. The RTE team guides and coaches leaders, teams, and Scrum Masters in the ART on Agile practices, and develops their understanding of Agile principles.
Job Responsibilities:
Helps define norms/agreements for the ART and enforces the agreements. Coordinates and facilitates ART ceremonies e.g. Backlog Refinement, Program Increment (PI) Planning, ART Sync (or PO Sync, Scrum of Scrums), System Demos, Retrospective. In collaboration with the PM, ensures the program has a healthy product/program backlog and reviews demand versus capacity. Facilitates dependency management/risk management/impediment removal for the ART. Promotes/facilitates communication and collaboration within the ART to support value delivery and PI commitments. Responsible for providing status updates and reporting pertaining to ART plans/delivery/timelines/impediments to stakeholders and leadership. Ensures that execution is aligned with product strategy by working with Product Management, Product Owners, and other stakeholders. Ensures Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered by the ART. Enables the ART to become high performing through collaboration and relentless focus on continuous improvement. Measures ART delivery, maturity, and performance and reviews the metrics with the ART to identify improvement opportunities. Captures data to help determine/track product funding and resource acquisition needs.
Job Requirements:
- Ability to multi-task and prioritize
- Organized and detail oriented, able to manage multiple workstreams.
- Excellent analytical and verbal/written communication skills.
- Strong interpersonal skills and ability to solicit input from others.
- Has the ability to draft effective internal communications.
- Process-improvement skills.
- Effective time-management skills.
Qualification & Experience:
- Experience in Call Center technology division
- 5+ years RTE experience with large organization of 1 – 2 train oversight.
- Certified RTE
Job Details:
Company: Bank of America
Vacancy Type: Full Time
Job Location: Jersey City, NJ, US
Application Deadline: N/A
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