Jobsfiller
Website L'Oréal
Job Description:
Responsible for the analysis & reporting covering both the Customer Care and Credit areas. A key focus will be on automation of tasks / processes & pro-active analysis of key KPI’s & order profiles / business drivers to enable fast continuous improvement.
Job Responsibilities:
- Delivering training to key team members on automation methods & analytics
- Prepare updates packs and share with relevant stakeholders including Zone
- Modelling to determine underlying drivers or outliers (i.e. Frequencies of orders by customer & cost impacts, returns & claims & receipts)
- Prepare instructions and/or ongoing requirements for refreshable analysis – everything automated must be sustainable
- Communicate findings including actionable insights and recommendations to improve business outcomes
- Identify data sources and extract (automate the extraction & flows) required data for monthly reporting deadlines
- Visualisation in Power BI and other platforms
- Collaborate with stakeholders and wider team to deliver critical reports / analysis
- Collect and prepare (clean, structured) data as required to inform projects, BAU & CI work
- Work with key stakeholders on identified processes & tasks to automate them
- Calculation of impacts for potential business changes
Job Requirements:
- Result oriented, not scared to drill down to the detail, strong communication skills
- Can work autonomously as well as being a great team player
- Strong interpersonal skills
- Problem solver
- Planner / well organised
- Outstanding Excel skills
- Excellent analytical skills
Qualification & Experience:
- Advanced experience in SAP
Job Details:
Company: L’Oréal
Vacancy Type: Full Time
Job Location: Dandenong, Victoria, Australia
Application Deadline: N/A
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