
Website Michaels Companies
Job Description:
Help customers shop our store and be able to find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Maintain store recovery standards to deliver our Brand Promises. Prevent shrink with friendly service.
Job Responsibilities:
- Support shrink and safety programs
- Acknowledge customers, help locate product and provide solutions
- Execute cash handling to standards
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
- Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process
- Assist with Omni channel processes
- Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
- Provide a fast and friendly check out experience
- Educate customer on Voice of Customer (VOC) survey
- Cross trained in Custom Framing selling and production
- Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
- Engage customers on benefits of Rewards and complete enrollments
Job Requirements:
- Ability to move throughout the store
- If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- Ability to remain standing for long periods of time
- Regular bending, lifting, carrying, reaching and stretching
Qualification & Experience:
- Retail and/or customer service experience preferred
Job Details:
Company: The Michaels Companies, Inc.
Vacancy Type: Part Time
Job Location: Snellville, GA, US
Application Deadline: N/A
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