Michaels Jobs – Framer

Job Description:

Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.

Job Responsibilities:

• Provide a fast and friendly check out experience while adhering to cash handling standards
• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Support and assist Framing Manager in driving KPI’s achievement
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Follow Standard Operating Procedures (SOPs) and Company programs
• Act in lead capacity in the absence of the Framing Manager
• Operate cash register and execute cash handling to standards
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Acknowledge customers, help locate product and provide solutions
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions
• Educate customer on Voice of Customer (VOC) survey
• Support shrink and safety programs
• Deliver sales and production results
• Be a resource to assist and train other Team Members
• Assist with Omni channel processes
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Engage customers on benefits of Rewards and complete enrollments
• Complete framing orders with a high degree of quality and on time

Job Requirements:

• Regular bending, lifting, carrying, reaching and stretching
• If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
• Ability to move throughout the store
• Ability to operate the framing equipment and glass cutter
• Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
• Ability to remain standing for long periods of time
• Basic computer skills and basic measuring skills

Qualification & Experience:

• Experience selling products and/or services to customers
• Retail experience

Job Details:

Company: The Michaels Companies, Inc.

Vacancy Type: Full Time

Job Location: Annapolis, MD, US

Application Deadline: N/A

Apply Here

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