
Website Ministry of Justice
Job Description:
We’re recruiting for a Senior Delivery Operations Coordinator here at Probation Digital is delivering simpler, clearer, faster digital services to help frontline staff and people on probation, and we’re looking for someone with strong interpersonal and stakeholder management skills to join our Delivery Operations team. You will support and enable the delivery of 10 multi-disciplinary agile teams through the careful coordination and facilitation of various activities such as governance, reporting, people planning, procurement and more.
If you are curious, diligent and e njoy working collaboratively, thinking differently, and finding simple solutions to sophisticated problems this is the role for you!
Job Responsibilities:
- motivating and managing others to achieve objectives and secure good outcomes
- identifying and analysing existing challenges and needs, coordinating interested parties to draft, test and iterate solutions
- inviting challenge and where appropriate involving others in decision making to help build engagement and present robust options and solutions
- adapting to variations in work, priorities or environment, being flexible and versatile and acting as an advocate for change.
- facilitating meetings, capturing notes and actions, and following up on those actions
- representing Probation Digital at meetings and boards
- determining and implementing appropriate and lightweight processes, only where process will help our efficiency and effectiveness
- managing and carrying out discrete pieces of work such as coordinating governance, reporting, people planning, and procurement activity
- taking a proactive and pragmatic approach to tackling problems, overcoming obstacles and finding ways to identify suitable solutions that get the best value against constraints
- proactively reviewing existing processes and collaborating with those carrying out those processes to identify and implement improvements
- collecting complex information from multiple sources and teams, providing succinct summaries and recommendations to communicate progress to teams, senior management, and stakeholders, and in response to commissions
Job Requirements:
- You can coordinate multiple individuals and teams to identify their needs, and collaborate to create, document, test, implement, run and improve effective processes.
- You have strong organisational skills and can prioritise and sequence your work so that you make the biggest impact with your time
- You can communicate effectively, with strong stakeholder management skills
- You are able to work well as a team member as well as under your own initiative
- You can think critically, translating complex information into summarised, high quality written products and verbal advice to a broad range of audiences
- You can challenge constructively and suggest and introduce improvements, as well as invite challenge of your own work
- You have an agile focus, familiar with digital ways of working and experience of project planning and management tools and techniques
Qualification & Experience:
- You have experience of managing others.
- You will have experience managing and coordinating one or more of governance, reporting, people planning and procurement activity
- You will have experience of working in delivery management, office or portfolio management, or engagement type roles
- You have line management experience and can empower team members to make their own decisions, recognise the scope of your own decision-making authority, and can escalate as required
Job Details:
Company: Ministry of Justice
Vacancy Type: Full Time
Job Location: Greater Lincoln Area, UK
Application Deadline: N/A
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