Jobsfiller
Website River Island
Job Description:
As a Floor Manager, you will maximise sales through developing a team focused on delivering excellent standards, great service and driving omnichannel. You will be leading by example with a hands-on approach. We expect our management teams to be multi-skilled to provide us with more flexibility having the ability to work across the store in any area. You will support business success by consistently delivering world class service and brand standards, whilst also being a brand ambassador helping to attract people who have a passion for fashion and share our brand values of being stylish, distinctive, fun, confident and fresh. Our customer is at the heart of our business and you will be working with a passionate team who make people feel good by spreading the joy of fashion!
Job Responsibilities:
- Coach and develop talent driving succession, creating strong teams
- Achieve and enhance brand standards including strong visuals
- Manage performance and give in the moment feedback
- Implement and delegate tasks with close follow up, but lead by example with a hands-on approach
- Implement company decisions and take responsibility
- Inspire customers using both verbal and visual engagement with the product
- Use reports to make commercial and financial decisions that will increase profit
- Deliver 100% compliance inline to all Company policies and processes
- Seek advice from line Manager /expert and utilise team input when required
- Be aware of cost control, how to drive and protect profit
- Able to manage challenges and pressure, to adjust quickly to changing circumstances and find solutions supported by management
- Be fully responsible for all areas of retail risk and health & safety
- Support the management team and take accountability in their absence
- Increase conversion through customer engagement and spreading the joy of fashion
- Support achieving targets and drive key results through implementing strategic actions
- Drive omni- channel sales and data capture through delivering the best service on the high street
- Lead a team by motivating and encouraging teamwork to achieve goals
Job Requirements:
- Have a good understanding of the latest trends and our competitors
- Be able to work on your own initiative
- Be passionate about delivering a world class experience to our customers
- You may also be a small Store/Deputy Manager looking to move into a larger turnover environment
- Be a great communicator and be able to engage your team
- Have good leadership skills
- Ability to make decisions, problem solve and take accountability with good planning skills
Qualification & Experience:
- Have experience in VM
- Previous experience at Floor Manager level or be an experienced Supervisor/ Team Leader looking for your next step up
- Have experience in analysing reports and making commercial decision
Job Details:
Company: River Island
Vacancy Type: Full Time
Job Location: Inverness, Scotland, UK
Application Deadline: N/A
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