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Website Ross
Job Description:
Provide secretarial/administrative and technical support to Regional Vice President and provide assistance to District Managers as required. Handle customer complaints.
Job Responsibilities:
- Communicates general information to Field Management and collects follow-up with an attention to detail.
- Handles confidential information with discretion, i.e., Field Management performance appraisals, salary information, etc.
- Makes conference call, meeting and travel arrangements as needed.
- Compiles weekly/monthly/quarterly District/Regional reports including Management Training Reports, personnel rosters, Star and Store Visit results and Field survey data.
- Handles customer complaints for the Region, researching and responding to all issues as needed.
- Reviews and audits all in-coming expense reports prior to Regional Vice President approval. Also researches monthly P & L statements.
- Works independently on various long and short-term projects pertaining to Operations. Coordinates multiple projects and tasks and re-prioritizes as necessary. Accepts special assignments as directed.
- Interfaces with and provides support to Regional Vice Presidents, Zone Directors, District Managers and other administrative assistants in Store Operations. Serves as the main point of contact for the Regional Office and represents the Office with a high level of customer service.
- Performs general secretarial/administrative duties to include: answering phones, word processing, creating spreadsheets, processing mail, supply ordering, filing and preparing/interpreting reports.
Job Requirements:
- Ability to work independently
- Strong communication skills (both oral and written).
- Minimum typing speed of 60 wpm with accuracy.
- Proficiency in Windows Microsoft Word and Excel, PowerPoint (for Windows), Outlook.
- Ability to work under the pressure of deadlines, prioritizing and multi-tasking as required.
Qualification & Experience:
- Business School education preferred.
- Minimum five (5) years of experience in an executive secretarial/administrative position and some supervisory responsibility.
Job Details:
Company: Ross
Vacancy Type: Full Time
Job Location: Dublin, CA, US
Application Deadline: N/A
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