Smoothie King Apply Online – General Manager

Website Smoothie King

Job Description:

We are looking for a purpose-driven General Manager to join our expanding team and become an ultimate ambassador of our brand. In this role, you will be charged with creating a highly productive environment focusing on building a motivated team, ensuring an extraordinary guest experience, and balancing other corporate priorities, focusing on strategic, operational, and leadership excellence. As the role will evolve over time, the successful candidate will show curiosity in the business, demonstrate willingness to take on new challenges, and lift our team by developing additional skills to assist and support our purpose

Job Responsibilities:

  • Reliable transportation.
  • The desire to be coached and mentored – you see potential in yourself and enjoy growing that potential
  • Self-starter with ability to work independently
  • Act with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs.
  • Provide an exceptional guest experience throughout our guest’s visit.
  • Friendly attitude in the face of adversity.
  • Exceptional interpersonal skills – you are energized by working with people, both guests and your team.
    Maintain regular and punctual attendance.
  • Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
    An eye for detail – you know that the little things, be it cleanliness, or the extra touch can make all the difference
    Attention to detail while working in fast-paced environment with multiple projects.
  • Ability to work cross-functionally and to coordinate communication across diverse work groups.
  • Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Smoothie King
  • A bias towards actions – you do not hesitate to roll up your sleeves and do whatever it takes to get the job done

Job Requirements:

  • Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well.
  • Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence.
  • Enthusiastically hire, develop, and lead the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle.
  • Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and adjust accordingly.
  • Own and promote brand standards in alignment with company vision.
  • Collaborate with Smoothie King professionals from Operations, Training, Human Resources, and Marketing to deliver the best smoothies and healthy retail products to your community.
  • Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards.
    Recognize and reinforce individual and team accomplishments by using existing tools and programs as well as finding new, creative and effective methods of recognition.
  • Develop local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.
    Manage cash activities for the store (daily deposits, etc.).
  • Maintain relationships with suppliers (inventory management, shipments, etc.)
  • Drive implementation of company programs through action planning and inspiring team to meet operational standards.

Qualification & Experience:

  • Ability to communicate effectively with customers, team members, and the community, both orally and in writing.
  • Basic knowledge of Microsoft Word and Excel.
  • Knowledgeable of general POS functionality.
  • Minimum 2 years’ experience as a manager or supervisor of a team in a restaurant or similar type of retail customer service business.
  • Experience with OSHA, EEOC, and other federal and state laws and local statutes.
  • ServSafe Certification.
  • Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
  • High school diploma required. Associate or bachelor’s degree in business, hospitality management, or similar field is preferred.

Job Details:

Company:  Smoothie King

Vacancy Type:  Full Time

Job Location: Richardson, Texas, US

Application Deadline: N/A

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