
Website Smoothie King
Job Description:
We are looking for a purpose-driven General Manager to join our expanding team and become an ultimate ambassador of our brand. In this role, you will be charged with creating a highly productive environment focusing on building a motivated team, ensuring an extraordinary guest experience, and balancing other corporate priorities, focusing on strategic, operational, and leadership excellence. As the role will evolve over time, the successful candidate will show curiosity in the business, demonstrate willingness to take on new challenges, and lift our team by developing additional skills to assist and support our purpose
Job Responsibilities:
- The desire to be coached and mentored – you see potential in yourself and enjoy growing that potential
- Provide an exceptional guest experience throughout our guest’s visit.
- Attention to detail while working in fast-paced environment with multiple projects.
- Ability to work cross-functionally and to coordinate communication across diverse work groups.
Reliable transportation. - Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Smoothie King
- Self-starter with ability to work independently
- An eye for detail – you know that the little things, be it cleanliness, or the extra touch can make all the difference
- Exceptional interpersonal skills – you are energized by working with people, both guests and your team.
Maintain regular and punctual attendance. - Friendly attitude in the face of adversity.
- A bias towards actions – you do not hesitate to roll up your sleeves and do whatever it takes to get the job done
- Act with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs.
- Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
Job Requirements:
- Own and promote brand standards in alignment with company vision.
- Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards.
- Manage cash activities for the store (daily deposits, etc.).
- Develop local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and adjust accordingly.
- Recognize and reinforce individual and team accomplishments by using existing tools and programs as well as finding new, creative and effective methods of recognition.
- Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence.
- Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well.
Collaborate with Smoothie King professionals from Operations, Training, Human Resources, and Marketing to deliver the best smoothies and healthy retail products to your community. - Maintain relationships with suppliers (inventory management, shipments, etc.)
- Enthusiastically hire, develop, and lead the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle.
- Drive implementation of company programs through action planning and inspiring team to meet operational standards.
Qualification & Experience:
- High school diploma required. Associate or bachelor’s degree in business, hospitality management, or similar field is preferred.
- Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
- Minimum 2 years’ experience as a manager or supervisor of a team in a restaurant or similar type of retail customer service business.
- Experience with OSHA, EEOC, and other federal and state laws and local statutes.
- Knowledgeable of general POS functionality.
- Ability to communicate effectively with customers, team members, and the community, both orally and in writing.
- Basic knowledge of Microsoft Word and Excel.
- ServSafe Certification.
Job Details:
Company: Smoothie King
Vacancy Type: Full Time
Job Location: Pompano Beach, Florida, US
Application Deadline: N/A
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