
Website Swissport
Job Description:
Assist and implement excellent customer service within the unit and supervise work assignments.
Job Responsibilities:
- Supervize/control staff assignment, reporting and absences
- Control of staff overtime and compensation management
- Maintain applicable safety and quality standards
- Maintain, up-date company’s and customer manuals and documentation
- Keep up to-date with local emergency plan
- Maintain good relations with customers and airport authorities
- Report any irregularity and take appropriate action
- Attend and contribute to internal meetings
- Comply with company’s Standard Operating Procedures (SOP) and policies
- All other duties as assigned
Job Requirements:
- Ability to deal with conflicts
- Strong oral and written communication skills
- Ability to work under pressure
- Customer focus and quality awareness
- High standards in quality and service level agreements
- Must be able to work flexible working hours
Qualification & Experience:
- High school diploma or GED equivalent
- Minimum of 2 years leadership experience
Job Details:
Company: Swissport
Vacancy Type: Full Time
Job Location: Denver, CO, US
Application Deadline: N/A
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