
Website Target
Job Description:
The Food & Beverage team enables a consistent experience for our guests by ensuring product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts of operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store.
Job Responsibilities:
- Ensure proper execution on all food safety standards and cleaning routines
- Address store needs (emergency, regulatory visits, etc.)
- Model guest service standards; delivering a fresh and full area during all opening hours, developing experts who share product knowledge with the guest
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
- Lead your team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable)
- If applicable, as a key carrier, follow all safe and secure training and processes
- Access all areas of the building to respond to guest or team member issues
- Complete all Starbucks and/or Pizza Hut training requirements and certifications
- Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
- Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement. Including planning food service transitions, revisions, sales plans, sampling, promotions and price change workload
- Ensure accurate in-stocks by placing store-initiated orders according to best practices
- Ensure proper execution on all food safety standards and cleaning routines
- Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)
- Evaluate and recommend candidates for open positions and develop a guest-centric team
- Demonstrate a culture of ethical conduct, safety and compliance; Lead team to work in the same way and hold others accountable to this commitment
- Follow proper perishable inventory management procedures to ensure an accurate recording of inventory
- Lead team onboarding and learning and close knowledge and skill gaps through training and experiences
- Make production quantity decisions just in time to ensure freshness, in-stocks, sales and profitability are achieved all day, every day
- Assess Food Service back of house, production areas, dining spaces and merchandising spaces to ensure food safety and proper inventory levels
- Walk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up
- Foster a productive relationship with your Starbucks DM (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store
Job Requirements:
- Must be at least 18 years of age or older
- Knowledge of guest service fundamentals and experience building a guest first culture on your team
- Skills in planning department(s) daily/weekly workload to support business priorities and deliver sales goals
- Knowledge of Food & Beverage business fundamentals: department sales trends, freshness and quality, inventory management, guest shopping patterns and pricing and promotions strategies
- Learn and adapt to current technology needs
- Lead and hold others accountable
- Manage workload and prioritize tasks independently
- Effective communication skills
- Welcoming and helpful attitude
- Strong interest and knowledge of the food service business
- Work independently and as part of a team
Qualification & Experience:
- Previous retail experience preferred, but not required
- High school diploma or equivalent
- Experience leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent
Job Details:
Company: Target
Vacancy Type: Full Time
Job Location: Orchard Park, NY, US
Application Deadline: N/A
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