Target Employment – Fulfillment Team Leader

Job Description:

Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring guests get what they want, when they want it, and how they want it. The fulfillment team picks, sorts, preps and packs products safely, efficiently and effectively to deliver convenience and quality for our guests.

Job Responsibilities:

• Ensure supplies are ordered timely and stocked
• Lead team onboarding and learning
• Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)
• Be an expert of operations, accuracy, process and efficiency
• If applicable, as a key carrier, follow all safe and secure training and processes
• Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
• Establish clear goals and expectations and hold team members accountable to expectations
• Close knowledge and skill gaps through training and experiences
• Address store needs (emergency, regulatory visits, etc.)
• Utilize your workload planning tools to complete all scheduled workload ensuring all orders are fulfilled to meet the delivery and service standards
• Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
• Always demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment
• Drive fulfillment goals, understand your role in supporting sales growth and how your departments and team contribute to and impact total store profitability
• Lead and coach the team to ensure accuracy and efficiency in all fulfillment processes
• Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard
• Review all fulfillment reporting to identify gaps and develop a plan to resolve
• Create a scheduling plan in partnership with your ETL based off of monthly and weekly fulfillment business workload
• Evaluate and recommend candidates for open positions and develop a guest-centric team
• All other duties based on business needs

Job Requirements:

• Effective communication skills
• Skills in planning department(s) daily/weekly workload to support business priorities and deliver sales goals
• Learn and adapt to current technology needs
• Welcoming and helpful attitude
• Manage workload and prioritize tasks independently
• Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Knowledge of guest service fundamentals and experience building a guest first culture on your team
• Skills in process improvements and workload efficiency
• Must be at least 18 years of age or older

Qualification & Experience:

• Experience leading a team of hourly team members including: skills in interviewing, developing, coaching, evaluating and retaining talent
• High school diploma or equivalent
• Previous retail experience preferred, but not required

Job Details:

Company: Target

Vacancy Type: Full Time

Job Location: Tacoma, WA, US

Application Deadline: N/A

Apply Here

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