
Website Target
Job Description:
Assets Protection (AP) teams function to keep our guests, team and brand safe and secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, investigating and resolving theft and fraud to ensure product is available for our guest.
Job Responsibilities:
- Prevent theft and shortage at the front of store by performing receipt checks for exposed high-dollar merchandise
- Teach and train team members on operational shortage focus area opportunities as directed by AP leadership
- Conduct productive merchandise recoveries and provide apprehension support as needed, strictly adhering to AP policies and procedures and AP leadership guidance
- Support sales by welcoming and engaging guests and team members at the front of store and on the sales floor; help guests find the products they are looking for in-store and online
- Execute shortage action plans set by AP leadership to minimize shortage in focus areas
- Demonstrate a culture of ethical conduct, safety and compliance
- All other duties based on business needs
- Submit appropriate documentation in the system for all incidents following AP policy and procedures
- Understand and appropriately use the video system
- Train team members to apply merchandise protection and audit execution
- Model working safely while maintaining a clean store for guests and team members
- Respond to and accurately document security incidents
- Understand and leverage escalation tools for guest issues in order to provide a safe and secure environment for our team members and guests
- Provide service and a shopping experience that meets the needs of the guest
- Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
Job Requirements:
- Work both independently and with a team
- Effective communication skills
- Skills using intelligence-led tactics to keep team members and guests safe and secure
- Welcoming and helpful attitude toward guests and other team members
- Ability to utilize Target’s video surveillance system
- Skills in de-escalation as well as experience with recovering stolen merchandise to prevent shortage
- Must be at least 18 years of age or older
- Ability to properly document cases using industry case management systems
- Manage workload and prioritize tasks independently
- Meet any state or local licensure and/or other legal requirements related to the position
- Learn and adapt to current technology needs
Qualification & Experience:
- High school diploma or equivalent
- Experience in crisis response, safety and crowd management; providing support to both guests and team members
Job Details:
Company: Target
Vacancy Type: Full Time
Job Location: Plantation, FL, US
Application Deadline: N/A
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