TD Bank Job Application – Branch Manager

Job Description:

Are you a passionate leader who sets a vision that inspires others? Can you mentor a team to improve, enhance and promote positive customer experiences and build financial confidence in our bank? If so, then get yourself into this role. As a Branch Manager I, you will be contributing to our overall success through your exceptional leadership, customer experience and people management skills.

Job Responsibilities:

• Provide both leadership and mentorship to the team and ensure ideal employee scheduling to meet customer demands in tight deadlines
• Enhance branch processes within the budget to achieve operational excellence
• Develop, lead, and coach the team on customer advice conversations and strategies to improve the overall customer experience and increase employee and customer confidence
• Administer the overall strategy for the branch by handling branch duties related to mutual funds, real estate secured credit and other compliance-related issues
• Serve as the highest point of escalation for the branch to resolve raised issues
• Cultivate an interconnected team to grow the business and maximize its efficiency, effectiveness and scale by finding improvement opportunities
• Generate banking solutions demand by building effective customer relationships and referral sources while maintaining confidentiality and accuracy
• Help build informative, fair, and positive work environment by sharing skills and knowledge, promoting open dialogue and motivating team to achieve common goals and objectives
• Build and lead a high performing team by using their talent optimally and ensuring their performance management activities are undertaken and completed as per human resources policies
• Work closely with Wealth and Business Banking to stay abreast of end-to-end processes, emerging issues and industry regulations

Job Requirements:

• In-depth knowledge of advanced investing and credit processes and risks to identify, track and resolve gaps effectively
• Strong communication skills to liaise with customers, employee and cross functional teams
• A compassionate leader with demonstrated experience working in a fast-paced work environment through strong communication, organizational, planning and time management skills
• Proficiency in software tools including MS Office, and internet applications
• A thorough and accurate decision maker who can exercise discretion and judgement skills when working with confidential information

Qualification & Experience:

• Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course
• Undergraduate degree with over 4 years of relevant experience

Job Details:

Company: TD Bank

Vacancy Type: Full Time

Job Location: Kitchener, ON, CA

Application Deadline: N/A

Apply Here

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