United Healthcare Careers – Strategic Account Executive

Job Description:

The Strategic Acct Exec, Key Accounts is accountable for renewing the customer year over year in the 100 – 5,000 lives segment.

Job Responsibilities:

• Create the strategic retention and growth plan for each assigned customer, documenting and maintaining the plan within the formal Strategic Account Plan tool
• Clearly demonstrate the value propositions for specialty and ancillary business to improve customer growth and retention
• Establish, cultivate and manage relationships with consultants and brokers, recognizing the value they bring to our customers
• Accountable for customer (employer) loyalty and satisfaction, as measured by survey results and persistency
• Facilitate the lifecycle of the customer relationship from RFP to renewal
• Strategically plan, negotiate and influence the interactions and relationships with customers, their brokers / consultants and internal team members to achieve strategic account goals
• Meet all performance standards (including specific IDS metrics) required as a result of managing and monitoring activities along the customer and IDS life cycles
• Responsible for value delivery to customer including plan performance, account management and service results
• Determine and clearly articulate the value story, trend drivers and tracking of solutions performance to the customer
• Strategically plan and meet with customers quarterly, identifying trends and offering solutions per the Insight Driven Solutions (IDS) consultative and solutioning process
• Establish, cultivate and manage the customer relationship at multiple levels, serving as a healthcare consultant and trusted business advisor to these customers
• Select (with the assistance of the Account Coach), lead and leverage a team of internal team members as part of the customer’s Strategic Account Team to strategically direct the customer’s relationship with UnitedHealth Group
• Develop and maintain a detailed knowledge base of assigned customers, beyond the traditional healthcare – focused information/knowledge, to become an extension of the customer’s business
• Prepare, host and follow – up an annual strategic planning session with the customer

Job Requirements:

• Excellent messaging, positioning and presentation of information for customer impact and influence
• Excellent negotiation / influence, collaboration, and listening skills
• Solid work management skills – identify a goal and the steps needed for accomplishment and proactively manage action steps to accomplish goal
• Proficient in math
• Full COVID-19 vaccination is an essential job function of this role.
• Solid business and financial acumen

Qualification & Experience:

• 3+ years of strategic and consultative selling experience within the Insurance industry
• Undergraduate degree
• Proven track record of over 3+ years of working with senior – level executives for client relationship management and consultation within the Insurance industry in the Key Accounts / Mid Market space
  State Health and Life Insurance License

Job Details:

Company: United HealthCare

Vacancy Type: Full Time

Job Location: New York, NY, US

Application Deadline: N/A

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