United Healthcare Employment – Sales Director

Job Description:

This position will direct Asian Initiatives Sales Team comprising multi-segment broker/agent managers to achieve Employer & Individual, Medicare & Retirement, and Community & State net growth targets through employer/member acquisition, engagement and retention in Asian American communities in core and expansion markets nationwide.

Job Responsibilities:

• Partner with Business Development to drive business growth and implement Asian sales and service expansion to new markets
• Participate in product and benefits designs capitalizing on in-depth understanding of customer needs and competitive landscapes
• Lead team to migrate all Asian groups in NY and NJ to migrate to the new Polaris system platform
• Achieve Medicaid sales targets through Asian Medicaid General Agents and agents for Essential Plan, Medicaid and Child Health Plus products
• Connect with Health Plan CEOs and senior Sales Management to ensure alignment of goals and objectives
• Develop and launch member retention initiatives
• Achieve Commercial sales targets through Asian broker distribution channel for both Small Businesses and Key Accounts, including fully-insured, self-funded, level-funding, association health plans, Global Solutions and Ancillary products
• Achieve retention targets through key account management and dedicated group services
• Direct team to recruit and develop Asian brokers to market our portfolio of products in the Asian communities
• Collaborate with Marketing, Business Development, Community Outreach, Provider Relations, Customer Services, Member Loyalty and Retail Operations to plan and execute on growth plans and various projects
• Initiate, maintain and enhance relationship with various stakeholders in the communities we serve
• Achieve net membership growth target, both in acquisition and in retention
• Build a strong team of competent staff through talent development and by offering continuous guidance, support and coaching
• Collaborate with marketing team on promoting our products and services
• Adopt portfolio selling approach to maximize growth opportunities by cross-training brokers to distribute products for all business segments and all lines of business
• Devise strategies and lead sales and service teams to drive membership growth
• Exercise management and leadership for the continuous improvement of the broker and customer experience through relationship building and high-touch communications
• Develop new sales channels/ initiatives to support sale

Job Requirements:

• Ability to conceptualize and articulate ideas and constructs
• Ability to lead multi-functional teams to seamlessly implement projects and initiatives
• Ability to devise long-term business strategy and short-term tactics
• Ability to recruit, educate and motivate brokers/agents and agencies
• Ability to bring assignments and projects to successful completions
• Full COVID-19 vaccination is an essential job function of this role.
• Ability to build, develop and lead a competent team of sales professionals
• Ability to cast and sustain positive leadership shadows
• MS Office proficiency (Outlook, Word, Excel, PowerPoint)
• Ability to laser-focus on “blue chips”, not letting urgent issues to crowd out important matters
• Bilingual in at least one Asian language: Chinese, Korean, Vietnamese or Hindi

Qualification & Experience:

• 3+ years of experience supervising, coaching and mentoring a team of professionals
• 2+ years of experience in healthcare industry
• Bachelor’s degree
• 5+ years of sales, business development and/or marketing experience

Job Details:

Company: United HealthCare

Vacancy Type: Full Time

Job Location: Queens, NY, US

Application Deadline: N/A

Apply Here

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