
Website United HealthCare
Job Responsibilities:
- Provide support / back-up to other members of the team
- Collaborate with trainers, quality adherence, and business partners to identify strengths and areas for improvement in training solutions, and appropriate steps to take to improve training effectiveness
- Partner with appropriate stakeholders and SMEs needed to identify business needs, performance goals / gaps, and training content
- Perform analysis/research to identify the specific knowledge, skills, behaviors needed to achieve desired performance levels
- Solves moderately complex problems and/or moderately complex analyses
- Review work performed by other team members, provide recommendations for improvement
- Design and develop innovative learning solutions based on training designs and learning objectives
- Create, communicate, and maintain project plans for design/development of identified solutions
- Assesses and interprets customer needs and requirements
- Create and present structure and scope of training content (i.e., content outlines, storyboards, sequence)
- Perform other duties to support projects contributing to educational goals
- Monitor and analyze training and quality adherence metrics/data/trends and identify areas needing attention to enhance learning effectiveness
Job Requirements:
- Full COVID-19 vaccination is an essential job function of this role.
- Excellent planning, time management, and communication skills with ability to flex to different audiences
- Ability to effectively perform in an ambiguous, dynamic environment
Qualification & Experience:
- Graphic design experience
- 2+ years of experience applying tested instructional design adult learning theories, practices and methods such as ADDIE, SAM , and behaviors needed to achieve desired performance levels
- Bachelor’s degree or equivalent experience
- 2+ years of project management (documenting timeline, milestones, and status reports) including time management capabilities
- 2+ years utilizing multimedia tools for education or instruction (MS Office Suite, Adobe creative cloud, articulate story line, Vyond, or equivalent animation tool)
- Healthcare and / or corporate training experience
- 2+ years developing innovative learning activities based on training designs and learning objectives (i.e., agendas, schedules, quick reference guides, handouts, job aids, trainer/learner guides, and audio/visual aids)
- 2+ years of Professional MS Office skills
Job Details:
Company: United HealthCare
Vacancy Type: Full Time
Job Location: Sharonville, OH, US
Application Deadline: N/A
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