UPS Hiring Event – Console Operator

Website UPS

Job Description:

The Midrange Console Operator provides second level support for local and remote automation and transportation systems for users on applications, hardware and software.

Job Responsibilities:

  • Proactively monitoring of the IT systems in the 24 x 7 Worldport/Airline environments
  • Incident resolution, escalation, follow up and logging
  • Performing system checks
  • Root cause and trending analysis
  • Read, understand, and apply complex technical information and processes
  • Responsibilities in the Worldport Computer room
    Desktop Support – phone calls, monitoring of IT systems.
  • Delivering technical support over the phone in a second level proactive monitoring/resolution environment
  • Event management/facilitation
  • Performing the beginning of day/end of day environment administration for the Critical Sort Systems

Job Requirements:

  • Citrix – Intermediate
  • Client Server Architecture – Intermediate
  • Windows Operating System – Intermediate
  • LAN Administration – Intermediate
  • TCP/IP – Intermediate
  • VB Script

Qualification & Experience:

  • Bachelor’s degree in Computer Science, Information Systems, or equivalent experience preferred.

Job Details:

Company: UPS

Vacancy Type: Full Time

Job Location: Louisville, KY, US

Application Deadline: N/A

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