Wholefoods Careers – Team Member

Website Whole Foods Market

Job Description:

Team Members will have the exciting opportunity to be cross-trained and work throughout various departments, constantly learning about new products and areas of the store.

Job Responsibilities:

  • Ensure the highest retail standards are being met.
  • Use courteous and proper phone etiquette when answering the phones and pages.
  • Model 365 by Whole Foods Market vision and goals.
  • Participate in fiscal period and quarter end inventories.
  • Support overall store cleanliness and maintenance.
  • Attend all meetings as assigned by Leadership, including daily huddles.
  • Communicate all pertinent information to leadership.
  • Process customer purchases, returns and credits.
  • Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.
  • Follow all 365 Standard Operating Procedures (SOPs).
  • Rotate products and remove out-of-date products.
  • Establish and maintain a collaborative and productive working relationship with Store Leadership, Team
  • Leaders, Floor Leads, fellow Team Members, support partners, customers and vendors.
  • Be aware of new products and their placement.
  • Maintain and support proper (Electronic Shelf Label) signage throughout the store.
  • Ensure that all shelves and displays are properly stocked and front facing.
  • Complete all trainings and focus on increasing product knowledge. Maintain awareness of new products and promotions.
  • Have a level of knowledge/awareness of relevant competitors and industry trends.
  • Provide exceptional customer service and address needs of customers in a timely and effective manner.
  • Stay informed on all company and store level information from leadership.
  • Maintain a positive work environment.
  • Will be cross-trained and work in multiple areas throughout the store, which may include cashiering.
  • Follow established food safety, organics, and cleaning and maintenance guidelines and procedures. Resolve all hazards or violations immediately.

Job Requirements:

  • Thorough knowledge of products throughout the store or the ability to learn them quickly
  • Proper use of, which may include but not limited to, knives, personal protective equipment, forklift, pallet jacks, hand trucks, six wheel carts, baler (must be 18 years of age or older) and all other equipment used during preparation and clean up within department and store
  • Basic computer skills
  • Proactive problem-solver with excellent follow-through and listening skills
  • Able to perform the physical requirements of the job with or without reasonable accommodation.
  • Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility
  • Clear and effective communication style, both written and verbal
  • Skilled in working in a fast paced, evolving environment with a strong ability to effectively prioritize, multi-task and complete tasks in a thorough and timely manner

Qualification & Experience:

  • Prior retail, restaurant or hospitality experience is preferred
  • Proven experience meeting all customer service expectations and standards when interacting with customers, vendors and fellow Team Members

Job Details:

Company: Whole Foods Market

Vacancy Type: Part Time

Job Location: Santa Monica, CA, US

Application Deadline: N/A

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